Information We Collect

Personal Information

When you sign up for our services or contact us, we may collect personal information including:

• Your full name and contact details (email, phone number, address)
• Financial information related to your budgets and spending patterns
• Account credentials and security information
• Payment information for billing purposes

Automatically Collected Data

We automatically collect certain information when you use our platform:

• IP address and browser information
• Usage patterns and feature interactions
• Device information and operating system details
• Cookies and similar tracking technologies

How We Use Your Information

Your information helps us deliver better budget performance services. Here's how we use it:

Service Delivery

• Analyzing your budget data to provide performance metrics
• Generating personalized financial insights and recommendations
• Processing payments and managing your account
• Providing customer support and technical assistance

Communication Purposes

• Sending service updates and important account notifications
• Sharing relevant budget management tips and insights
• Responding to your inquiries and support requests

We never use your financial data for marketing purposes beyond our own services, and we don't sell your information to third parties.

Data Storage and Security

Where Your Data Lives

Your information is stored on secure servers located in Australia. We use industry-standard encryption both in transit and at rest. All data centers comply with Australian data sovereignty requirements.

Security Measures

• 256-bit SSL encryption for all data transmission
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Access controls limiting who can view your data
• Automated backup systems with encrypted storage

Data Retention Periods

We keep your information only as long as necessary for business and legal purposes:

After these periods, we securely delete or anonymize your information unless longer retention is required by Australian law.

Your Rights Under Australian Law

The Privacy Act 1988 gives you specific rights regarding your personal information. You can:

Access and Correction

• Request access to all personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Download your data in a portable format

Control and Deletion

• Object to certain processing activities
• Request deletion of your personal information
• Withdraw consent for optional data collection
• Opt out of marketing communications

To exercise these rights, contact us using the details below. We'll respond within 30 days and won't charge fees for reasonable requests.

Third-Party Services

Service Providers

We work with trusted Australian service providers who help us deliver our platform:

• Cloud hosting providers for secure data storage
• Payment processors for billing and subscriptions
• Analytics tools to understand how our service is used
• Customer support platforms for managing inquiries

Data Sharing Limitations

These providers can only access information necessary for their specific services. They're contractually bound to protect your data and can't use it for their own purposes.

We don't share your financial data with marketing companies, data brokers, or advertising networks. Your budget information stays within our secure system.

Cookies and Tracking

Essential Cookies

We use cookies that are necessary for our service to function properly, including session management and security features.

Analytics and Performance

With your consent, we use analytics cookies to understand how people use our platform. This helps us improve the user experience and fix technical issues.

You can control cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.

Updates to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we do:

• We'll notify active users by email before changes take effect
• The updated policy will be posted on our website with a new effective date
• Significant changes will include a summary of what's different

Your continued use of our services after policy updates constitutes acceptance of the changes.